Work with us

The Culture Trust , Luton invites tenders for an exciting opportunity to create a new daytime offer in the Hat Factory Arts Centre café. Open 9.00am – 5.00pm this shall be a new type of destination for food and drink, right in the heart of Luton. Situated on the main thoroughfare between Luton central train station and the town centre the Hat Factory Arts Centre is in a prime location with an estimated daily footfall in excess of 8k. The food and beverage offer will compliment and respond to the year-round programme of activity presented in the Hat Factory Arts Centre. This is an enticing time to invest in Luton with the imminent construction of The Stage and Luton Town’s new stadium at Power Court.

For more information, please see 'Hat Factory Cafe - Tender' under Supporting Documents below.

Casual Catering Assistants                             

£ 12.45 per hour

Casual

About the job

The Commercial and Operations team are currently seeking some additions to the team.

You will need to assist the teams in our museums, arts centre and creative spaces to ensure that the cafés and events are operated efficiently and effectively, that all areas are clean, safe, and presentable and that a consistently high standard of catering is delivered.

The successful applicant will play an important role in providing high quality refreshments to our general visitors, staff and corporate clients. You will be responsible for the delivery of excellent customer care at all times and ensuring outstanding customer satisfaction.

About you

Do you have a strong passion for working in Catering?

Do you have demonstrable experience in customer care?

Are you able to work evenings and weekends when required?

Are you able to work across The Culture Trust’s sites?

If so, please send your application form to privacy@culturetrust.com.

Closing date: Open vacancy               Reference Number: LCST0006              

Casual Customer Service Assistant

£12.45 per hour

Casual

About the job

The operations team are currently seeking some additions to the team.

You will need to assist the teams by providing casual support work in Culture Trust venues, including our creative spaces, museums and arts venues, providing assistance to visiting customers and at events, by undertaking a range of duties, ensuring a high quality of customer service and contributing to the continuous improvement of the Trust. 

With experience of dealing with the public, you will be able to work in a team and be capable of supervising public areas and events.  You will be required to carry out a range of administrative tasks, sale of refreshments and retail goods, setting up equipment and using various IT packages.

We require casual team members who are available to work various shifts during weekdays, evenings or weekends at various venues around Luton.  

About you:

Do you have a strong passion for working with the public?

Are you able to work evenings and weekends when required?

Are you able to work across The Culture Trust’s sites?

If so, please email your application to privacy@culturetrust.com.

Closing Date: Open Vacancy.               Reference Number: LCST0005

Casual Assistant Chef                         

£ 12.65 per hour

Casual

About the job

The Commercial and Operations team are currently seeking some additions to the team.

You will be required to assist the Chef in the overall management of the kitchens at various sites run by the Culture Trust within Luton.  You will ensure that the café’s are operated in an efficient and effective manner; that all areas are clean, safe, and presentable and that a consistently high standard of catering is delivered to general visitors and corporate clients.  You will also ensure that food/personal hygiene regulations are adhered to at all times.

About you:

Do you have a strong passion for working in Catering?

Do you have demonstrable experience in catering, food preparation, cooking and service?

Are you able to work evenings and weekends when required?

Are you able to work across The Culture Trust’s sites?

If so, please send your application form to privacy@culturetrust.com.

Closing date: Open vacancy               Reference number: LCST 0007

Casual Duty Manager

£13.69 p.h.

Mainly evenings and weekends – various shifts

About the Job:

Do you have a strong passion for working in a commercial environment and experience in customer care? If yes, we want to hear from you.

We have an exciting opportunity within the Commercial and Operations teams, for Casual Duty Managers, to assist with the day to day provision of a high quality front of house and commercial service at The Culture Trust Venues and during events. 

The successful applicant will be the primary contact point and lead front-line staff at all sites.  You will be the first point of contact for staff, customers, hirers and users of the facilities, ensuring the health and safety and well-being of all staff and users, as well as dealing with all technical, building and commercial issues.  You will be responsible for the delivery of excellent customer care at all times and ensuring outstanding customer satisfaction.

About you:

You will have experience of managing events, staff and buildings as well as experience of delivering a high quality customer experience.  You will have good written and spoken communication skills and experience of supervising others to ensure the smooth running of buildings and events.

You will have knowledge of health and safety legislation and regulations, and some knowledge of licensing.  You will be able to work on your own initiative within established procedures and guidelines and be confident to deal with a busy environment and resolve any issues that arise.

Closing date:     Ongoing

Job Number:      LCST014

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Executive Assistant to the Chief Executive

Salary: starting at £35,235 per annum

Contract type: Permanent

Hours: 37.5 Hours per week

The Culture Trust, Luton is a vibrant and progressive independent charitable Trust and our mission is ‘to connect communities through culture’. We do this through our accredited museums, theatres, galleries, creative workspaces and Arts Centre in Luton.

About the Job:

We have an exciting opportunity available and are currently seeking an experienced Executive Assistant to join our team.

The successful candidate will provide full administrative, PA and secretarial support to the Chief Executive and Board of Trustees. Produce and keep up-to-date the forward plan and schedule of meetings and leadership team activity, plan and prepare for key meetings, coordinate reports and papers, take minutes and perform Company Secretary Duties. 

You will organise the Chief Executive’s office functions and ensure efficient and professional operations whilst communicating with a range of stakeholders, staff and customers.  You will ensure that data and information is collated, managed, stored and shared appropriately and you will present clear information in verbal, written and digital formats.

 About You:

As an experienced Executive Assistant, you will have a proactive approach to tasks, with an in-depth understanding of the requirements in providing PA/ administrative support to senior management and Company board. 

You will have excellent organisational, communicational and interpersonal skills in addition to the high standard of written skills required for this role including minute taking and the ability to compile well-written and grammatically correct documents and letters.

As a highly organised individual, you will be able to effectively and efficiently plan and organise your own workload, work to deadlines and facilitate the progression of important events and issues including organising large scale events, seminars and board meetings.

Benefits:

With a strong focus on wellbeing and a good work life balance, employees of The Culture Trust, Luton enjoy a generous holiday entitlement and company sick pay. All employees are also gifted an additional day off for Birthdays!

Closing date:  31st May 2025

Interview Date: 12th – 13th June 2025

Vacancy ID:              

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Customer Service Assistant

37 hr variable shift post, including weekends

£24,404 - £24,790 pa

Permanent, Full Time

 About the Job:

Do you have experience in a customer facing role, including excellent communication skills and able to deal politely and positively with a wide range of people and answering enquiries? If yes, we want to hear from you.

We have an exciting role where you will provide a vibrant and high-quality customer service by undertaking a wide range of duties in a proactive, friendly and positive manner. Provide information and support to users and ensure all Trust venues are safe, secure and well presented.

In this vital role, you’ll undertake financial procedures including operating a till and banking procedures in accordance with the Trust’s financial regulations. You’ll also undertake clerical procedures including inputting data to maintain accurate records, taking into account Data Protection legislation.

 This opportunity will be based across our museums and art centre sites on a variable shift rota and will include weekends.

About You:

This is a public facing role so you’ll need to demonstrate your fluency in spoken and written English.

So if you have good customer service skills, as well as good ICT skills, with the ability to manage emails, use the internet and have a good working knowledge of Microsoft packages and able to work effectively as part of a team in a busy environment; we look forward to receiving your application. 

Closing date: 30/05/2025

Vacancy ID: LCST019

To apply for this role, please complete the application form and email to privacy@culturetrust.com.  Applicants that have not completed Section C – Experience & Relevant Skills will not be considered. 

Lead, Collections Management and Care
18.5 hours per week
£37,938 - £40,476 pro rata 

Permanent, Part Time

About the Role:

We are seeking a highly skilled professional to lead collections management, care, and conservation across The Culture Trust’s museum sites. In this key position, you will oversee the movement, storage, documentation, and conservation of museum objects, ensuring compliance with Museum Accreditation, Spectrum standards, and all relevant legal requirements. You will manage significant projects aimed at improving our collections service, ensuring that the Trust’s collections are properly cared for and accessible.

This role provides an exciting opportunity to lead the implementation of a new digital Collections Management System (CMS), manage the upgrading of storage facilities, and develop and maintain collections care and conservation programmes. As the collections management expert, you will offer professional guidance, represent the museum on specialist bodies, and support the development of grant applications and fundraising efforts.

Working closely with museum teams, external stakeholders, and contractors, you will ensure the care, preservation, and accessibility of collections, while contributing to the continuous enhancement of the museum experience for visitors. You will also be involved in strategic planning, policy development, and the training of project staff, volunteers, and apprentices.

The Culture Trust looks after the museum collection on behalf of Luton Borough Council. These encompass; the Hat Industry and Headwear Collection, covering over 400 years of hat-making in Luton; the Mossman Collection of horse drawn carriages; rare and unique medieval history, including the Wenlock Jug; plus, natural history, archaeology, costume, rural crafts, and fine art from Luton and the surrounding areas. 

You can find out more about our collections on our website, as well as our museums at Wardown House and Stockwood Discovery Centre, and the historic Hat District. 

About You:

To be successful in this role, you will need to demonstrate:

• Extensive experience in collections management, conservation, or a related discipline.
• Knowledge of Museum Accreditation, Spectrum standards, and relevant legislation.
• Proven ability to manage large-scale projects and budgets, including experience with grant application writing.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external stakeholders.
• The ability to work flexibly, with occasional evening and weekend work required to meet business needs.

This is an excellent opportunity for an experienced collections management professional to make a significant impact within a dynamic and community-oriented cultural organisation.

Closing Date: 9am on 2 June 2025
Vacancy ID: LCST020

To apply for this role, please complete the application form and email it to privacy@culturetrust.com. Please ensure you complete Section C – Experience & Relevant Skills for your application to be considered.